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Azumano Travel is a full-service travel agency dedicated to providing corporate, leisure and meeting management services. As an American Express® Representative, Azumano is able to provide a wide range of travel benefits, consulting and financial services to our customers, including exclusive services to American Express® Cardmembers.
Azumano was established in 1949 by entrepreneur George Azumano, the son of Japanese immigrants, and is certified by the National Minority Supplier Development Council as a Minority Business Enterprise (MBE).
In 1976, Azumano's son-in-law Sho Dozono, a third-generation Japanese American, left a teaching position to join the family business. In 1987 he was elevated to president and chief executive officer and eventually assumed ownership of the company. In 2002, he was named Travel Agent of the Year by the American Society of Travel Agents.
Azumano is headquartered in Portland, Oregon, and has multiple locations throughout the Portland metropolitan area and the Willamette Valley of
Oregon. It also has several offices in the Puget Sound area as well as an
office in Vancouver, Washington, and in Anchorage, Alaska.
On the retail side, the Azumano staff numbers more than 185. Though consistently ranked among the nation's top 50 travel management companies because of its size and the volume of business it generates ($180 million for 2007), Azumano has the feel of a small company that places a premium on white-glove customer service delivered by an exceptionally qualified staff which exceeds industry averages for years of experience and agency tenure.
Over the years, Azumano has also earned a reputation for innovative ideas and forward thinking. This mentality, combined with a hands-on approach to customer service, has earned us numerous awards and a fiercely loyal following of clients who attest to our superior service capabilities.
Azumano currently serves the business travel needs of some 500 corporate accounts. They represent commercial, governmental, non-profit and educational interests and range from 1-2 person firms to medium-sized companies with annual travel volumes in the $100,000-$900,000 range to a number of large corporations with travel budgets between $1-5 million, to our largest account which represents over $55 million in annual sales.
Azumano Travel embraces a business philosophy emphasizing the importance of honor, integrity and individual character. Staff members are passionate advocates for service to the community while at the same time seeking creative ways to make international connections that contribute significantly to a positive quality of life and a sound business environment for all.
Azumano Travel is affiliated with Premier Gateway, a leading wholesaler of
international airline tickets to retail travel agencies nationwide. Premier
Gateway began operations in 1987 and has repeatedly been ranked in the Index
to Air Travel Consolidators as one of the nation's outstanding
consolidators. For three consecutive years Premier Gateway was named AAA
Travel Air Partner of the Year. The company is a founding member of the U.S.
Air Consolidators Association (USACA), which has stringent membership
requirements and is dedicated to promoting professionalism, integrity and
reliability in the consolidator industry. Premier Gateway's major airline
partners include: Air Canada, Air China, Air New Zealand, Air Pacific, Air
Tahiti Nui, Alitalia, All Nippon, American Airlines, Asiana Airlines, Cathay
Pacific, Continental Airlines, Delta Air Lines, EVA Air, Emirates, Hawaiian
Airlines, Icelandair, Japan Airlines, Korean Air, LAN Alliance, Malaysia
Airlines, Northwest/KLM, Qantas Airways, Singapore Airlines, Thai Airways,
United/Lufthansa/Austrian/ Scandinavian, US Airways, and Virgin Atlantic.
Another affiliate company is Azumano International, which provides inbound services to visiting Japanese and provides technical assistance to travel agencies abroad in the form of local sightseeing and/or professional programming. Azumano International is also the official licensed travel partner of the Seattle Mariners, and in this capacity, brings thousands of Japanese baseball fans to attend Mariners' games. The company has offices in both Seattle and Portland.
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