STATE OF OREGON
SERVICE SATISFACTION SURVEY

Contact Information
Name:  
Company Name:  
Phone:  
E-Mail: (required)  
Phone response time? 
Courtesy/manner of agent? 
Agent's response to your questions? 
Agent's proactive recommendations to improve your trip?
(including saving money)		 
Were your travel documents
Delivered when promised?
Complete?
Accurate? 		 
YesNoDon't know
YesNoDon't know
YesNoDon't know

 

Did the supplier provide the services as indicated on your reservation?
Airline
Frequent Traveler number
Boarding Pass/Seat Assignment
Special request (meal)
Hotel
Car 		YesNoN/A
YesNoN/A
YesNoN/A
YesNoN/A
YesNoN/A
YesNoN/A 
Overall, how satisfied were you with
Azumano Travel's service to you?		 
If you used our emergency service center,
how satisfied were you with the service?		 
Given your satisfaction with your
travel arrangements will you...
Use Azumano Travel for your personal travel?
Recommend Azumano Travel services to a friend? 		YesNo
YesNo
Are you answering as: 

Thank you for answering these questions. Your comments will be used to better serve you.